Hier erfahren Sie, wie Sie Remote-Teams in der Hochschulbildung im digitalen Zeitalter effektiv überwachen können. (2024)

Overseeing remote teamwork can be tricky: overdo it, and your team will see you as a micromanager....under do it and your team may risk serious inefficiencies or even miss target deliverables. Luckily several easy-to-use resources exist to keep teams in touch daily, including Slack, MS Teams, and Google Chat. Weekly check-in meetings through Google or Zoom are crucial to maintaining forward energy in projects, but these meetings should be very focused. In addition to this, all team members should share a progress-toward-goal sheet (PTG; Google Sheets, for example). Other efficiencies may be obtained through Lean Six Sigma tool use.

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One thing I have learned in 16 years of my experience in higher education is that mutual trust along with SMART goals are two essentials in managing the remote team. Frequent zoom or Google meet for reviewing the goals bring the cohesiveness and team work leading to better results and achievements close to the set goals.

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Clear output driven KPIs are key to managing in teams in the digital age. Trust is another key ingredient in this dynamic setting

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Incorporate regular check-ins and progress reviews to ensure that everyone is on track and any issues are promptly addressed. Utilize project management tools to assign tasks, set deadlines, and monitor progress. Clearly define success criteria for each goal, so team members know exactly what is expected and can self-assess their progress. Encourage open communication and feedback to quickly identify and resolve any misunderstandings or obstacles. By maintaining transparent and consistent goal-setting practices, you can foster a productive and cohesive remote team environment, ultimately enhancing the educational experience for both staff and students.

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1. Establish Clear Communication Channels- Use comprehensive communication tools like Slack, Microsoft Teams, or Zoom to keep everyone connected. Ensure that all team members are comfortable using these platforms.- Schedule regular check-ins and team meetings to maintain open lines of communication. This can include weekly updates, virtual office hours, and one-on-one sessions.2. Set Clear Expectations and Goals- Clearly outline the roles, responsibilities, and expectations for each team member. Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.- Create and share guidelines for remote work, including communication protocols, deadlines, and productivity expectations.

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I've overseen remote teams across various countries for several years, and I've learned that effective communication is the lifeline of remote team management, especially in the field of education. Familiarizing yourself with various digital communication tools is essential. Video conferencing tools, like Meet and Zoom, are crucial for face-to-face interactions, while instant messaging platforms, such as WhatsApp and Skype, facilitate quick updates. Choosing the right tools that fit your team's workflow and using them consistently ensures clear and timely communication. At Innivec and MSM, these practices have been pivotal in maintaining productivity and cohesion among our global teams, driving our success in the digital age.

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Establishing specific objectives ensures that all team members are aligned and understand their responsibilities. Utilizing platforms such as Zoom, Microsoft Teams, and Slack for regular virtual meetings and instant communication helps maintain engagement and address challenges promptly. These tools facilitate seamless coordination and information sharing, promoting a culture of transparency and responsiveness. Fostering a culture of trust and accountability empowers team members to work autonomously while remaining connected to the institution’s mission and goals.

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We recently, moved towards the central use of Team but I must admit that Slack is a really powerful communication tool. Especially when you consider how you can build culture within a remote team. Teams is helpful in getting us connected to do work, but Slack was much better at helping us communicate in general.

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A comunicação sempre foi um desafio, não apenas dentro das organizações, mas em qualquer situação na sociedade. Quantos ruídos não são gerados por falhas de comunicação? Uma palavra mal colocada, ou mal entendida, e a mensagem foi perdida. Em equipes remotas, esses desafios são amplificados pela falta de interação presencial e pela dependência de ferramentas digitais. Portanto, é fundamental adotar práticas que minimizem mal-entendidos e garantam que a comunicação seja clara e eficaz. Um bom caminho é utilizar ferramentas de videoconferência como Zoom ou Microsoft Teams para reuniões regulares e check-ins, garantindo uma interação mais pessoal e visual.Entre outras ações como Transparência, comunicação bidirecional e check-ins regulares.

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Create precise communication guidelines to guarantee all individuals are aware of when and how to utilize each tool. Consistency in communication approaches prevents confusion and ensures everyone is aligned. Use platforms that enable collaboration beyond basic communication, and tools such as shared document editors, project management software, and virtual whiteboards to streamline your team's work and maintain project progress. Arrange regular check-ins to uphold a unified team environment and track progress. These can range from weekly team meetings to one-on-one sessions, depending on your team members' requirements. With the flexibility of remote work, promote asynchronous communication to accommodate various time zones and schedules.

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The tip, I got from a Harvard Business Review article during the pandemic that mentioned the importance of regular check-ins with your team. This is not to say that you should just fill your calendar with meetings, but it does mean that you do have to set time aside for team huddles and 1-1 conversations that help mimic the community building of in-person work.

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As a team, we work from home on average at least 2 or 3 days a week. When working from home, we check in with one another online at least once a week to do a climate check and we always reaffirm that we are there for one another to help with any advice or guidance required. I am really lucky that I work with a wonderful team who work independently, efficiently and superbly on their tasks so we check in to support one another, have a chuckle about something or share a joke, to help one another with complex tasks or issues and we just make sure that we are all there to support one another. This is so good for our well-being and it eradicates any digital isolation. In this way, we self-manage, self-regulate and co-own our work.

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Apos utilizar por anos canais internos como moodle e outros como zoom, meet, passei a experimentar o teams, que vem servindo ao propósito de manter as equipes engajadas e motivadas com as ferramentas de fóruns de postagens, chats e repositório de arquivos.

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Regular check-ins via platforms like Microsoft Teams ensure ongoing support and feedback for remote teams. Scheduled video calls enable discussions on project progress, challenges, and goals, maintaining team cohesion. For example, weekly check-ins allow faculty to address student concerns promptly, ensuring smooth delivery of online lectures and assignments. This approach fosters accountability, boosts morale, and enhances collaboration among remote team members, crucial for successful academic operations in the digital age.

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Auch aus wissenschaftlicher Sicht sind regelmäßige Check-ins unerlässlich, um den Fortschritt von Remote-Teams effektiv zu überwachen und Probleme zeitnah zu identifizieren und zu beheben. Wöchentliche oder zweiwöchentliche Meetings dienen nicht nur der Projektaktualisierung und dem Feedbackaustausch, sondern bieten auch eine Plattform zur sozialen Interaktion, die das Gemeinschaftsgefühl stärkt. Forschungsergebnisse zeigen, dass solche regelmäßigen Interaktionen die Transparenz und das Vertrauen innerhalb des Teams erhöhen und die Motivation der Mitglieder fördern. Dies trägt insgesamt zur Steigerung der Effizienz und Produktivität bei und minimiert das Risiko von Missverständnissen und Verzögerungen.

Trust is crucial in remote teams, as it allows for autonomy, empowering team members to work in ways that suit their strengths and preferences. This autonomy enhances engagement, boosts creativity, and increases accountability, leading to higher productivity and efficiency. It also fosters a culture of trust and respect, reducing job stress and turnover. Allowing team members to manage their workflows promotes a healthier work-life balance and adapts to diverse work styles, resulting in a more motivated and committed workforce.

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Building trust and granting autonomy are crucial; by empowering team members to make decisions and manage their tasks independently, leaders foster a sense of ownership and motivation, ultimately leading to a more productive and innovative team environment.

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Aus wissenschaftlicher Perspektive ist Vertrauen ein Schlüsselelement in der Dynamik von Remote-Teams. Forschung zeigt, dass Vertrauen in die Fähigkeit der Teammitglieder, ihre Zeit effizient zu verwalten und Aufgaben eigenständig zu erledigen, die Teamleistung erheblich steigert. Autonomie zu fördern, indem man den Mitgliedern Freiheit in ihrer Arbeitsweise gibt, stärkt deren Motivation und Produktivität. Diese Befähigung, basierend auf individuellen Stärken und Vorlieben, führt zu einer höheren Zufriedenheit und einem stärkeren Engagement. Ein vertrauensbasiertes Umfeld reduziert zudem den Bedarf an ständiger Aufsicht und ermöglicht eine flexiblere und effizientere Arbeitsweise.

Trust is indeed a crucial element in a large organization such as a university. Team members from various units and with diverse expertise must be given the time and space to carry out their responsibilities independently, knowing that their performance will be systematically evaluated through regular reports and assessments. As team members develop a sense of trust from their supervisors regarding task fulfillment, they will be motivated and inspired to demonstrate their significance to the team and the organization as a whole.

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Once, I conducted a workshop on people management in educational services, where I mentioned topics from the book "Services Marketing" by Lovelock. Among the subjects discussed, I highlighted the importance of empowering the frontline. Professionals need autonomy and the use of good judgment, especially in services where feedback must be immediate. Empowering people means trusting them. For this to be effective, it is necessary to:Provide information about organizational performance (results and goals).Provide knowledge and skills to solve problems.Allow decision-making.Offer rewards based on personal performance (bonuses, profit sharing, stock options, etc.).

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In the current era of digital transformation, it is crucial to have a skilled and digitally literate workforce that can effectively utilize digital platforms and leverage their capabilities for efficient task completion. Within academic institutions such as ours, establishing a robust digital infrastructure is essential. However, the mere presence of infrastructure and platforms is insufficient; it must be complemented by staff and faculty who possess the necessary digital literacy to fully exploit these resources. Regular and timely training and orientation programs are paramount in enhancing digital skills, fostering familiarity with technology, and cultivating a positive attitude towards its adoption.

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With digital literacy, you can effectively oversee remote teams by leveraging collaborative tools, promoting clear communication, and fostering a culture of continuous learning. Utilizing project management platforms, video conferencing, and cloud-based resources ensures seamless coordination, while regular training sessions enhance digital skills, enabling your teams to adapt and thrive in the evolving digital landscape.

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Aus wissenschaftlicher Sicht ist digitale Kompetenz im digitalen Zeitalter unverzichtbar. Es ist essenziell, dass Teams die erforderlichen Fähigkeiten und Kenntnisse besitzen, um verschiedene Online-Plattformen und -Tools effektiv zu nutzen. Empirische Studien belegen, dass gezielte Schulungen und Zugang zu Ressourcen die digitale Kompetenz signifikant erhöhen. Diese Investition führt zu reibungsloseren Arbeitsabläufen und einer höheren Anpassungsfähigkeit der Belegschaft. Teams, die digital kompetent sind, zeigen eine verbesserte Effizienz, Innovationsfähigkeit und Resilienz gegenüber technologischen Veränderungen, was letztlich die Gesamtproduktivität und Wettbewerbsfähigkeit steigert.

In the digital age, ensuring that your team has the necessary digital literacy skills is crucial. Provide training and resources to help them navigate and use various online platforms and tools effectively. This investment in your team's digital competence will pay off in smoother operations and a more adaptable workforce.

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Working with team remotely often poses difficulty in fostering informal interactions and therefore rapport building amongst team members. We often neglect the aspect of people personal attributes at work, and how pivotol role it plays at work and also while assigning a task to a member. It is important to establish mechanism of celebrating small achievements, virtual coffee catch ups to create a culture of open forum where team members can share their thoughts and feedback, a periodic catch up to know each other highs and lows at work/personal life.

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Auch aus wissenschaftlicher Sicht ist die Schaffung einer integrativen Kultur für Remote-Teams von zentraler Bedeutung. Empirische Forschung zeigt, dass Anerkennung der unterschiedlichen Hintergründe und Erfahrungen der Teammitglieder das Gefühl der Wertschätzung und Zugehörigkeit stärkt. Dies kann durch das Feiern von Erfolgen und die Förderung eines offenen Dialogs über Herausforderungen erreicht werden. Ein integratives Umfeld hat positive Auswirkungen auf die Teammoral und führt zu höherer Zufriedenheit und Engagement. Zudem wird Innovation und Kreativität gefördert, da diverse Perspektiven und Ideen eingebracht und wertgeschätzt werden. Dies ist entscheidend, um komplexe Probleme zu lösen und den Bildungsprozess zu verbessern.

By fostering an inclusive culture, you can effectively oversee remote teams by valuing diverse perspectives, encouraging open dialogue, and ensuring equitable access to resources. Emphasize empathy, respect, and collaboration, and provide support tailored to individual needs. This approach builds a cohesive, motivated team that thrives in the digital age.

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When you lack the resources and infrastructure to roll out your course, you are in a way of being disadvantaged. The term used nowadays to label 🏷 such lacking, despite the need to harness, roll out and empower your course, is inclusivity. There are various 🦣 mammoth challenges in our life, families and especially lives. Each of the aforementioned overarching analysis, contribute ultimately, towards our own and family's goal. 😀 When we have a need to build and harness our quality living, the lacking then becomes a good 👍 burden and needs inclusive 🚗 care thence..

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Esse é outro ponto que muitos de nós precisamos aprender a lidar. Ainda é muito difícil em algumas culturas abraçar plenamente a diversidade e a inclusão, especialmente em ambientes remotos onde a interação humana é mediada pela tecnologia. A distância física pode ampliar os desafios existentes, como barreiras linguísticas, diferenças culturais percebidas e falta de compreensão mútua. Ainda assim, enfrentar esses obstáculos é fundamental para construir equipes verdadeiramente inclusivas e colaborativas. A conscientização sobre a importância da diversidade deve ser cultivada em todos os níveis da organização, desde a alta liderança até os colaboradores da linha de frente.

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Estabeleça canais de comunicação claros e mantenha contato regular com sua equipe. Utilize ferramentas como e-mail, chat, videoconferências e plataformas colaborativas para garantir que todos estejam informados e alinhados.Defina expectativas claras sobre prazos, entregas e responsabilidades. Certifique-se de que todos os membros da equipe compreendam suas funções e o que se espera deles.Agende reuniões regulares para discutir o progresso, resolver problemas e alinhar as atividades. Reuniões semanais ou quinzenais podem ajudar a manter todos no caminho certo e a resolver questões rapidamente.

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Clarity about roles and responsibilities. When people know their roles are clearly defined, they plan and execute around those roles as their priorities.

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